July 28, 2021

A Business Process Automation Review: MFiles vs OpenText?

Is your Jersey City-area business taking advantage of business process automation software to streamline processes and further advance your team's yield? If this is not the case, you’re probably throwing away valuable time and financial assets.

With business process automation functionality, you can automate irksome, standards-based workflows, so it makes your business processes more efficient, preserving man-hours, and making sure your employees can aim their attention on activities that develop the company.

Right now, we're analyzing two of the most widely used enterprise content management (ECM) tools obtainable today for business process automation: M-Files and OpenText. We will evaluate both, side-by-side and give insight to how we take advantage of these tools at Wave.

But first, let's start with a primer on what business process automation is and how it operates.

What is business process automation?

Business process automation (BPA), also known as business process management (BPM), is the application of automated technology to establish routine, rules-based processes namely sending documents, data entry, orienting a new staff member, sending fees, or processing accounts payable dealings.

Modern automation platforms utilize revolutionary technologies like machine learning (ML), robotic process automation (RPA), and artificial intelligence (AI) to deal with these monotonous tasks on a worker’s behalf.

By mechanizing tasks that would typically dissipate relevant man-hours, your priceless human resources can turn their attention to other areas of the organization where they can be more generative.

Automation also lowers the risk of human error, imprecision, and process blockers - they all take away from a company’s main point.

How do I know which processes I can automate?

Not each and every business process is suitable for business process automation. The proper task is the particular that’s done routinely and can be explained by user-generated regulations and actions.

What to be on the lookout for in a process that can be robotized:

  • Does it require that it be systematically done similarly in the entire organization?

  • Is it a routine, replicable process?

  • Is it important that the task is perfect?

  • Does the process involve a high volume of duties?

  • Does it involve several people to do?

  • Is it time-sensitive?

  • Does there need to be an audit log for this process?

M-Files vs OpenText Comparison



M-Files

OpenText Documentum

Pricing

By quote

By quote


Prices vary between Documentum and AX

Deployment

Cloud, SaaS, Web-Based

Cloud, SaaS, Web-Based

Support

Email/Help Desk

Forum

Knowledge Base

Phone

Chat

Email

Phone

Chat

Training

In-person

Online

Webinars

Documentation

Videos

In-person

Online

Documentation

Features

Access Controls

Android/iOS Mobile app

Archiving & Retention

Audit Trail

Collaboration Tools

Compliance Tracking

Content Management

Customizable Templates

Digital Asset Management

Document Management

Drag & Drop

Electronic Signature

Encryption

File Conversion

File Recovery

Full-Text Search

Governance

Offline Access

OCR

Search/Filter

Real-time Sync

Version Control

Workflow Management

Access Controls

Administration

Advanced File Versions

Analytics

Business application

Capture

Collaboration

Content Security

Content management

Delivery models

File Sharing

Governance

API

Metadata Search

Microsoft Office 365 Integration

Records Management

SAP Payment Automation

Security, 2FA, SSO

Workflow Automation



M-Files Pros and Cons

M-Files is a powerful ECM service that advances both on-premise, cloud solutions, or a hybrid version contingent on your business necessities. It offers automation functionality to standardize your business tasks and workflows together with intelligent information management.

At Wave, we frequently employ M-Files as a straightforward information gatherer for a client's disparate tools and data. Thereby, we can assist our clientele experiencing rapid growth, the capability to link up all of their processes and information, and acquire greater agility during digital formation.

M-Files is a great, expandable software for patrons who don't already have a goliath ECM like OpenText Documentum already installed in their company.

Be that as it may, with MFiles it's essential to keep in mind that constructing automation compels the purchase of an extra addition called a 'vault'. M-Files available vaults are Document Management, Contract Management, Back Office, HR, Project Management, GDPR, and QMS.

Cost is fixed on a case-by-case foundation contingent on the qualities your business needs.

OpenText Pros and Cons

OpenText is an Enterprise Information Management (EIM) platform that enables companies to better utilize enterprise data, automate156] monotonous workflows, build a more extensible business model, and reduce risks associated to information governance and intellectual property.

It can be deployed on-premises in a data hub or with the cloud.

At Wave, we generally see OpenText applications utilized in either of the following ways: with Documentum as a deeply embedded ECM or with Application Extender (AX) which acts as a reduced, build-as-you-go substitute to Documentum.

Documentum is fully equipped and prepared to clear up any organizational problem you possess. The problem with Documentum is that the interface is a tad complicated, it calls for heavy upkeep, and upgrades, as well as the tool itself, are costly.

For businesses that have already put forth the investment in Documentum and don’t want to rip out the application and make a fresh start, Wave can help with software upgrades and optimizations to ensure that organizations can get the full benefit of their ECM system.

With Application Extender, the user experience and user interface (UI/UX) are rather dissimilar from Documentum which several clients like.

It's an excellent substitute for organizations who don't want to spend on Documentum, and it can be constructed to figure out any business problem.

The problem with AX is that it isn’t fully loaded once purchased like Documentum, as an alternative, connectors and extensions will need to be inherent to develop enhanced functionality and set up automated processes.

Similar to M-Files, the rate of Documentum and Application Extender are set on a case-by-case basis contingent on the qualities your company needs.

Let Wave Help You Deploy and Streamline Your BPA Software

If your company is unaccustomed to business process automation, or you have started streamlining tasks but desire to greatly improve your platforms to achieve more, Wave can help.

Wave assists businesses similar to yours day-to-day to implement automation cloud, SaaS or on-premise solutions, content management systems (CMS), and enterprise resource planning (ERP) software.

We serve our customers to streamline their work through the entirety of the lifecycle, computerize tedious, repetitive processes, and incorporate the entire data ecosystem to eliminate siloes and produce lifelong upgradeability for theirorganization.

Already utilizing a legacy software, and not keen on starting fresh Not a problem!

Wave can go hand-in-hand with your enterprise and enhance your current business applications by way of add-ons, unifications, and connectors so you can get more from your current tech stack without having to start from scratch with a new service supplier.

We're happy to work with ECM tools like M-Files, OpenText and Microsoft Sharepoint, or any other content services application you're currently running.

If you have any inquiries about how Wave can contribute to digital transformation and business process automation in your Jersey City company, contact us today.


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