At Wave, advising is at the heart of what we do and who we are. Since our start in the late ’90s, our advising first principle has allowed us to develop a personalized solution for each customer’s individual needs compared to a catch-all solution. We work in conjunction with our customers throughout Jersey City, investing time and resources so that we have a full understanding of their challenges and expectations and can craft a custom approach to strategic digital transformation.
Back Office Modernization
Your Back Office is the foundation of your organization. If your standards have many blockers, the resulting productivity loss will multiply throughout your entire organization. For example, let’s say a organization brings on a new customer in minutes but requires a month to train a new employee or supplier. That’s a challenge because both your employees' skills and your supplier’s products play a critical role in providing exemplary service to the customer. Therefore, if those components are not operating efficiently, your client is ultimately the one who pays the price. Your Front Office can only be as capable as your Back Office, and both must be included in a strategic digital transformation.
Business Intelligence
At Wave, our competence includes a total understanding of your business processes as well as the software that aptly delivers intelligent information. We how to ask the right questions and can determine the right information to bring clarity to questions such as:
- What happened?
- When did it happen?
- Why did it happen?
- Who was involved?
- Will it happen again?
- What will happen if we change x or y?
Data Migration
Planning is the most crucial element of a migration. Every migration must have a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations need to include search capabilities, security, mapping metadata, folder structure, and many other elements that will help users to find pertinent data. It’s imperative that you invest the time to document the problems you’re having and what is required to move ahead.
Intelligent Information Management
It is widely known that the modern organization requires numerous sources to aggregate content whether it’s a ERP, CRM, HCM, or ECM. Regardless of which tool you’re using, it contains essential business information and content that is crucial to the success of your business. Both organizations and their clients must have information from multiple sources to complete work, and this adds additional challenges if that data is not easily accessible. The legacy method was to combine data into a central repository but this route is not viable forever as one system can’t manage everything, particularly in some SMBs and enterprise companies.